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08-16-2019
16:57
- last edited on
08-18-2019
15:03
by
RicardoFitbit
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08-16-2019
16:57
- last edited on
08-18-2019
15:03
by
RicardoFitbit
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My Fitbit One is not syncing ever since they had the update anyone else having this problem? What can I do?
Moderator edit: Subject for clarity
09-27-2019 13:43
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09-27-2019 13:43
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My Fitbit one will not sync no matter what I do 😭

09-28-2019 08:22
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09-28-2019 08:22
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Sent from Mail for Windows 10

09-28-2019 09:14
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09-28-2019 09:14
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It's probably the latest updates of the app that have broken the sync with some devices.
Some people have found solution with the earlier version of the Fitbit app 2.90. Google "Fitbit app 2.90 mirror" (without the quotes) and install that version. Before that, make sure you have gone into Android settings -> Apps. There, find the app and delete Cache / Data and then uninstall. Reboot your phone and install the 2.90 version.
Mind you, Fitbit 2.90 version probably does not support Fitbit Premium and there is a chance it might not be able to find and pair with Versa 2 (someone could maybe confirm this? ) as V2 had not been released back then.

10-22-2019 10:41
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10-22-2019 10:41
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So, an update on the situation. My flex is syncing again with my phone... as a side effect the flex's battery is now dead in 2 days instead of 5-7 days...
Thanks fitbit, I still hate it.

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