09-13-2016 11:59 - last edited on 09-19-2016 06:39 by RobertoME
09-13-2016 11:59 - last edited on 09-19-2016 06:39 by RobertoME
For about a week now my fitbit phone app is not matching up to my watch. It keeps saying unable to sync, can not reach device or sync has already been scheduled. I'm in the middle of challenges and just got off a 20HR shift where I walk all day long. The app is showing it needs to sync as well as only having walked for 18K steps which is done in a 9HR work work day. And today the app is only showing 880 steps. I have no idea how to fix this please help.
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09-26-2016 10:10
09-26-2016 10:10
09-26-2016 10:18
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09-26-2016 14:01
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09-26-2016 19:17
09-26-2016 19:17
09-27-2016 03:29
09-27-2016 03:29
09-27-2016 06:28
09-27-2016 06:28
I have had this Fitbit Charge for 2 months and I have been hassling with getting it to sync since September 18th. None of the suggestions have worked. It was great until it stopped syncing both with my phone and the computer. I want my money back.
09-27-2016 06:35
09-27-2016 06:35
09-27-2016 06:41
09-27-2016 06:41
09-27-2016 06:48
09-27-2016 06:48
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09-27-2016 09:31
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09-27-2016 10:38
09-27-2016 10:38
09-29-2016 09:27
09-29-2016 09:27
09-29-2016 11:47
09-29-2016 11:47
A miracle has occured 🙂 and I have been able to get my Fitbit to sync. This was recommended by the Fitbit people, and I had to do it twice (last evening,) but I am still synced.
"If your tracker didn't sync, restart your tracker. To restart do the following:
- Plug your charging cable into the USB port (I did this with the adaptor - not my laptop) and insert the other end into the port on the back of your Charge HR. Your tracker will begin charging.
- Press and hold the button for 30 seconds. Wait until the Fitbit icon shows.
- Let go of the button.
- Unplug your tracker from the charging cable."
I hope this helps someone!
09-29-2016 14:34
09-29-2016 14:34
10-01-2016 01:29
10-01-2016 01:29
10-02-2016 07:18
10-02-2016 07:18
10-02-2016 10:58
10-02-2016 10:58