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Unable to sync with Google Pixel 3XL

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‎08-17-2019 16:19 - last edited on ‎08-18-2019 14:16 by Fitbit Moderator

‎08-17-2019 16:19 - last edited on ‎08-18-2019 14:16 by Fitbit Moderator

Inspire HR synced fine for the first 3 days. Not its a struggle of restarting BT or restarting my phone a few times whenever I want it to sync.

I noticed Pixel 3 isnt listed as supported?

Any tips?

 

Moderator edit: Subject for clarity 

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‎08-18-2019 14:16 - last edited on ‎09-24-2025 04:43 by Fitbit Moderator

‎08-18-2019 14:16 - last edited on ‎09-24-2025 04:43 by Fitbit Moderator

Hello @Austininspire welcome to the Community Forums!

Thanks for troubleshooting this prior to posting. Let me share with you that the Google Pixel 3 is in fact compatible with our products and services. That said, if you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.

Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Keep me posted, I'll be around if you need anything else.

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