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Unable to sync with S8

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‎04-04-2019 10:11 - last edited on ‎04-05-2019 10:00 by Fitbit Moderator

‎04-04-2019 10:11 - last edited on ‎04-05-2019 10:00 by Fitbit Moderator

havnt used my Fitbit for a while gone to use it and it will not sync I have tried it so many times I have a Samsung s8 and a Fitbit versa can you help?

 

 

Moderator edit: Clarified subject

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‎04-05-2019 10:05

‎04-05-2019 10:05

Welcome to the Forums @Laurenhawk20.

 

Thanks for taking the time to bring this up. Let me help you figure out what is going on.

 

Let's try to follow all of the steps shown in this help article. They should definitely help in getting the Versa and S8 to sync correctly.

 

In the meantime please let me know when did this start happening.

 

I look forward to your reply. Keep me posted on how it goes.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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