Unable to sync

[rangav]

My flex stopped syncing and I do all the troubleshooting steps mentioned in the forums.

1. Turn off Blutooth and turn back on.

2. Turn off Blutooth and try to sync thru the fitbit app devices.

3. Restart phone.

4. Reset flex.

Finally uninstalled fitbit app and reinstalled. then rebooted the phone. Now I am getting

"Network Operation failed. No network connection. Please check your settings."

Everything else like browser, other apps all works on the phone except fitbit.

Getting ready to throw this flex (I have 3 flex in my family and 2 others stopped using).

Hope for some reslution from fitbit team.

[Incognito]

Try clearing the cache on the FitBit App. 

[MeylinP]

Welcome to our Community @rangav! Thanks for joining us! I noticed @Incognito provided you with some great suggestion to help you resolve this. I'd like to add that you can make sure your Internet and Bluetooth connection are working correctly and try logging out and logging back in into your account. If that doesn't work, set up your tracker as a new device by following the steps provided in this thread.

Let me know how it goes!