01-03-2019 10:06
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Jogger
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01-03-2019 10:06
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Fitbit not syncing

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01-04-2019 00:51
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Community Legend
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01-04-2019 00:51
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The usual things to try when you get syncing issues are:
- restart phone
- restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
- if none of that works then contact customer support: contact.fitbit.com
