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hourly goal not tracking on Versa

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‎01-02-2019 20:13 - last edited on ‎01-03-2019 06:30 by Fitbit Moderator

‎01-02-2019 20:13 - last edited on ‎01-03-2019 06:30 by Fitbit Moderator

As of 12/28/18 the 250 steps/hour is no longer tracking. Everything else seems to sync except that.

 

 

Moderator edit: Clarified subject and Format

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‎01-03-2019 06:38

‎01-03-2019 06:38

Welcome to the Forums @Pam8911.

 

Let me help you in getting it to work correctly.

 

I'd like to ask a question to better understand the situation. Where exactly are you not getting the hourly step goal? Do you see on your Fitbit? Do you see it on the app?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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2 REPLIES 2

‎01-03-2019 06:38

‎01-03-2019 06:38

Welcome to the Forums @Pam8911.

 

Let me help you in getting it to work correctly.

 

I'd like to ask a question to better understand the situation. Where exactly are you not getting the hourly step goal? Do you see on your Fitbit? Do you see it on the app?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎01-03-2019 16:10

In response to LanuzaFitbit

‎01-03-2019 16:10

It's tracking fine on my Fitbit Versa, but not tracking on the app. This just started on 12/28/18.

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