09-22-2019
04:57
- last edited on
09-23-2019
16:44
by
RicardoFitbit
09-22-2019
04:57
- last edited on
09-23-2019
16:44
by
RicardoFitbit
When I click on the Wallet icon in the dashboard of the Fitbit app the screen stays on the "Connecting" screen and doesn't do anything else.
Moderator edit: Subject for clarity
09-23-2019 16:44
09-23-2019 16:44
Hello @Dobbosono, welcome to the Community Forums!
I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device you're currently using to check the Fitbit app? Also, when was the first time you experienced this and how many times since then? If you haven't already done so, please try the following steps:
Keep me posted and let me know if you have any additional questions.