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Uncompleted Clock face change

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‎02-25-2020 19:27 - last edited on ‎02-26-2020 12:46 by Fitbit Moderator

‎02-25-2020 19:27 - last edited on ‎02-26-2020 12:46 by Fitbit Moderator

Come on Fitbit! Sort this out. I now no longer want to change my clock face because I'm getting this issue all the time and it is very frustrating because it has an adverse affect on synching. I have been looking through the help forums and I am obviously not the only one. 

 

Moderator edit: Subject for clarity 

Moderator edit: Word choice 

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‎02-26-2020 12:45

‎02-26-2020 12:45

Hi @Pofnz, it's nice to see you again participating here in the Community Forums, welcome back.

 

Thanks for your post and the input that was shared, I totally understand how frustrating this matter can be for you. To better assist you, can you please let me know which clock face are you using? Are you using a third-party clock face? I recommend you to restart your Versa and check the information that's specified on our help article: How do I change the clock face on my Fitbit device?

 

Keep me posted and let me know if you have any additional questions. 

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2 REPLIES 2

‎02-26-2020 12:45

‎02-26-2020 12:45

Hi @Pofnz, it's nice to see you again participating here in the Community Forums, welcome back.

 

Thanks for your post and the input that was shared, I totally understand how frustrating this matter can be for you. To better assist you, can you please let me know which clock face are you using? Are you using a third-party clock face? I recommend you to restart your Versa and check the information that's specified on our help article: How do I change the clock face on my Fitbit device?

 

Keep me posted and let me know if you have any additional questions. 

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‎02-26-2020 17:37

In response to RicardoFitbit

‎02-26-2020 17:37

Did my reply come thru. I went to make a change and it all disappearedSent from my Samsung Galaxy smartphone.
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