Upgraded from ChargeHR to Blaze but the app hasn't changed

[SylvanasF]

Hi, 

I got my Blaze yesterday and it's been syncing fine but the upgraded features aren't appearing in the app.

-I can't choose notifications from any extra apps.

-Sleep is still asleep / restless / awake rather than sleep stages.

- The VO2 information page isn't there.

- I'm not sure if other bots should be different but everything is the same as it was with the ChargeHR. 

- I'm also not getting maps showing from my walks despite them being logged when I sign in to the website.

[USAF-Larry]

@SylvanasF, what version of the Fitbit Android app are you running?  What phone are you running it on?

[SylvanasF]

Hi, it's version 2.20.1 and I'm using a Sony Xperia Z5 Compact.

[USAF-Larry]

@SylvanasF, that version of the app is considerably behind the current version, which is 2.54. You may want to see if you can update that. But, I don't believe the Sony Xperia Z5 is on the Compatible Devices list, which would mean some features may not work.  There may be other Community members with the Xperia Z5 Compact that will be able to join in here, though.

[SylvanasF]

Thank you, I don't know why I didn't think of checking for an update  it would be the obvious thing to do. All working now with the exception of the maps. Thank you again. 

[LanuzaFitbit]

Hey @SylvanasF and @USAF-Larry.

@USAF-Larry Thanks for chiming in to help. Greatly appreciated. 

@SylvanasF Glad to read that everything is working. As mentioned before on the thread, the Xperia Z5 is not a compatible device and thus we cannot guarantee that all of the features will work 100% of the time. Having said that, it is very possible that they will indeed work, like you mentioned.

Let us know if you have any further questions or need any help.