Urgent Help Needed , Won't update

[DeadShot]

Well , I got my blaze 2 days ago and today I was setting it up.

Downloaded fitbit android app and created an account, got 4 digit code on my blaze screen , entered it in app and app asked me to update the firmware.

I proceeded and it won't update. Tried 100 times still it won't update. I get update failed error in app and a big red exclamatory mark on my blaze.

I was unable to see anything more than fitbit.com/setup thing on my blaze.

Have attached some photos of blaze and app.

Need help...Blaze after update gets failed.

App after update gets failed.

 Ps: My device has full battery , my Bluetooth is good , have excellent internet connection. 

I also tried to update by restarting my phone as well as restarting blaze , still no fruit.

[SteveH]

I know you have tries restarting your fitbit but it may be worth trying this a few more times as the procedure is known to not always work.

[DeadShot]

Tried hard and still trying , but cannot get it to work.

[SunsetRunner]

Feel free to check out the fitbit article:

Why can't I update my tracker?

Hope it helps

[ErickFitbit]

@DeadShot Were you able to check out the suggested help article by @SunsetRunner above? Was that helpful in geting your tracker updated?

If you're still experiencing issues, feel free to get in touch with our Support Team and let them know the details of the steps that you've taken and the results. I am confident that they'll work with you to provide you with further options for getting back on track.

[SunsetRunner]