08-14-2016 15:21
08-14-2016 15:21
Help! I just bought a Charge off an aquaintance (without the dongle) and I can't get it to sync to my phone (I currently have a Motorola Droid Turbo, will be getting a Galaxy S5) or my computer. I tried doing the reset and it didn't work.
08-14-2016 17:39
08-14-2016 17:39
Hello and welcome to the forums @Snightlinger
Here is the article on how to set up - click
You can't get it to work on a computer without that dongle, unless it's running the latest operating system. Windows 10 doesn't require a dongle, but my Windows 8.1 does.
Take a look at that link and there are some video clips that may help you.
Let us know what happens.
08-15-2016 17:25
08-15-2016 17:25
08-15-2016 19:40
08-15-2016 19:40
You see this article on trouble syncing? click to go there
You'll want to be sure your phone is compatible, too.