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Used Fitbit as a gift Charge 2

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‎01-06-2018 07:31

‎01-06-2018 07:31

My sister gave me her Fitbit Charge 2 as she upgraded. For what ever reason I cannot seem to reset the fitbit to erase all of her history. I am loosing my mind. Please help. 

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‎01-06-2018 08:07

‎01-06-2018 08:07

@ling.sanz2015, if she removed the Charge 2 from her account, and then you added it to your new account, your data recording should start from the time you added it to your account. What data does your app dashboard show?

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‎01-06-2018 08:15

In response to USAF-Larry

‎01-06-2018 08:15

It shows all her past activity. Her activity was never deleted as they said
it would be.
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