Versa 2 Not Receiving Notifications from Samsung Galaxy J7 (Verizon Prepaid)

[Tobias2189]

I purchased my Versa 2 yesterday and got it set up. The Fitbit app does work with the Versa 2, I can change clock faces, use Spotify, etc. I just don't receive any text/call alerts. I've tried un-pairing and re-pairing the Versa 2 but that's not helped.

I went through my phone settings for notifications, app settings, etc and nothing was off or silenced/muted. I changed text messaging apps too.

I don't know if this is normal but looking at Bluetooth settings shows the Versa 2 as paired but does not show it as a connected device like it does with all other devices but again the app is communicating with the watch.

Please help, I really don't know what to do at this point.

[Odyssey13]

Sometimes it's a matter of having a compatible phone -  the list of compatible devices click to see