Versa 2 not receiving WhatsApp notifications - Oppo Reno 3

[Eileentan]

I'm using a Oppo Reno 3, but unable to get WhatsApp notification nor Find Phone on my newly purchased Versa 2

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Eileentan, welcome to the Community Forums. 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Looking forward to your reply.

[Eileentan]

Hi Ricardo, 

This is a newly bought watch and I have note been able to get notifications thru.

I tried turning off the notification and on again but the problem persists

[RicardoFitbit]

Your reply is appreciated @Eileentan.

For us to move on, can you please confirm if you tried the troubleshooting steps that were shared on my previous post?

Looking forward to your reply. 

[AntPetiot · Accepted solution]

I had the same problem in my Xiaomi phone. After trying all steps in the forum, I could resolve this problem by checking the "auto start" (or autorun) permission, in android app settings.

Found the solution in this spanish video:

https://www.youtube.com/watch?v=3TIJAFVUJns

[RicardoFitbit]

Hi @AntPetiot, welcome to the Community Forums.

Thanks for taking the time to share the steps you took to resolve the notifications issue with the Oppo Reno 3. Please do not hesitate to contact me back if you require assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out if further assistance is needed. 

Thanks for being part of the Fitbit family.