11-29-2019 18:22
11-29-2019 18:22
My Versa 2 will not reconnect to my Samsung Galaxy s10e. I had disconnected the bluetooth because it was no longer showing me notifications and was not syncing to my app. I've tried restarting my phone and the app nothing has worked.
10-13-2020 15:48
10-13-2020 15:48
I did this exact order and it finally connected and finished pairing. I have an S7 and it was not syncing. I unpaired it and when I tried to repair, it kept getting stuck after entering in the 4-digit code. I had tried restarting everything but nothing worked until I followed your order of restarts. Thanks!
10-13-2020 16:11
10-13-2020 16:11
10-24-2020 06:39
10-24-2020 06:39
Worked like a charm!
My Versa 2 wasnt charging as it should so i tried to connect my wife's Versa 2 instead, but with no luck. Tried your solution with picking Versa instead of Versa 2 and it connected right away!
Thanks man😀
10-24-2020 09:07
10-24-2020 09:07
01-21-2021 07:32
01-21-2021 07:32
Exactly! Was working fine - now phone "sees" Versa2 in Bluetooth scan, but I get this same, stupid message "an app is needed to use this device!"
I've reset device, logged out and back in to fitbit, restarted my phone, unpaired everything on my phone, turned Bluetooth off and back on, made sure fitbit has permission for EVERYTHING!
This is ridiculous. It's obviously a problem across multiple devices- Fitbit needs to SOLVE this
02-07-2021 12:46
02-07-2021 12:46
does not work at all, and I have uninstalled the fitbit app twice and unpaired. It will not pair at all 😭
02-08-2021 22:45
02-08-2021 22:45
02-09-2021 23:39
02-09-2021 23:39
But then we have to set up another device and it all gets confusing can't fitbit just fix this problem
03-29-2021 14:40
03-29-2021 14:40
This worked for me too, why hasn’t Fitbit corrected this bug? I had to remove my versa 2 when I tried to add the device again it wouldn’t work when I selected versa 2. I read your advice snd selected versa and it paired. Thanks for taking the time to share the info
03-29-2021 14:43
03-29-2021 14:43
05-31-2021 08:52
05-31-2021 08:52
I have a Samsung Galaxy 7s. I did the steps that Tiredone123 did. I unpaired the Versa 2 and it would not appear when scanning for devices near by. My mobile app synced once then stopped even though it wasn't blue tooth. Versa 2 still not showing up on my phone's blue tooth. In fitbit mobile app, i decided to hit "+ set up a device" then a message said "connecting to versa 2" and it synced. ( I never had to delete the Versa 2 acct) Maybe just lucky!
09-17-2021 09:05
09-17-2021 09:05
This worked for me as well!! Thank you for the suggestion!
09-17-2021 09:43
09-17-2021 09:43
08-27-2022 21:25
08-27-2022 21:25
Someone earlier said Pair as a Versa & not as a Versa 2. It worked, my device is a Versa2...
12-12-2022 12:36
12-12-2022 12:36
This is what finally got it done. You spend two hours. I spent about the same over 3 days. Thanks.
12-12-2022 13:03
12-12-2022 13:03