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Versa 2 won't connect to my phone

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‎06-13-2021 18:42 - last edited on ‎06-14-2021 19:02 by

‎06-13-2021 18:42 - last edited on ‎06-14-2021 19:02 by

My Versa 2 wont connect with my phone and i dont know why. Can someone help me with this?

 

 

Moderator edit: subject for clarity 

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‎06-14-2021 19:01

‎06-14-2021 19:01

Welcome to the Fitbit Community, @Frogg420.

 

Thanks for the details shared in your post. Sometimes a missing requirement is the cause and if you're experiencing difficulties with setup, please find our troubleshooting tips in Why can't I set up my Fitbit device? For syncing difficulties, see Why won't my Fitbit device sync? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-16-2021 10:22

In response to LiliyaFitbit

‎06-16-2021 10:22

@Frogg420 what error are you getting? 

What step does it fail at? 

Is the tracker still connected to your fitbit account? 

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