help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-04-2022 04:56

‎07-04-2022 04:56

I cannot get my Mindfulness, Stress, Sleep or Readiness to work. Any suggestions?

Best Answer
0 Votes
1 REPLY 1

‎07-04-2022 09:09

‎07-04-2022 09:09

Hello @SunsetRunner 

All these items need to track your heart rate to work. Is it possible that you accidentally turned your heart rate off. The buttons on the Versa 2 are sensitive so accidents happen. Go to the settings on your Versa 2 and scroll down to ensure your Heart rate is still on. If it is on try turning it off, sync your Versa 2 then turn it back on and sync your Versa 2 again. If the issue continues I’d try restarting your Versa 2 by holding down the button on the side of your Versa 2 until you see the Fitbit Logo then release the button. 
😉 Hopefully this gives you a solution to your issue and provides you with an answer. Please come back and let me know 

Best Answer