07-01-2021
01:11
- last edited on
07-02-2021
15:57
by
SilviaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-01-2021
01:11
- last edited on
07-02-2021
15:57
by
SilviaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
For the past few months my fitbit Versa 3 is not automatically syncing with my android phone. I have followed all the suggestions offered - like force stop the app, clear cache, reboot the watch, everything...it works fine for a day or two and again back to not working. I also have the updated fitbit app Version 3.43.1...Kindly help
Moderator Edit: Clarified subject

07-02-2021
16:03
- last edited on
11-10-2024
06:38
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



07-02-2021
16:03
- last edited on
11-10-2024
06:38
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@LinziS. Welcome to the Fitbit Community. Thanks for the details mentioned and the troubleshooting performed prior to posting.
I appreciate the research done. I'd like you to ensure you're following these tips to use your Fitbit app on your Android phone. May I know if you're receiving any error message while syncing?
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

07-05-2021
00:36
- last edited on
07-07-2021
13:56
by
SilviaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-05-2021
00:36
- last edited on
07-07-2021
13:56
by
SilviaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
No error messages, just stops syncing after sometime.
I tried to re-instal the fitbit app and now it is not connecting to my mobile's bluetooth...
Moderator Edit: Merged reply

07-07-2021
14:02
- last edited on
11-10-2024
06:38
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



07-07-2021
14:02
- last edited on
11-10-2024
06:38
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@LinziS. Thank you for getting back.
I appreciate the procedure followed. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

01-04-2023 03:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-04-2023 03:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Finding similar problems but will go back to online chat with Fitbit.
Not impressed so far. Nev G

