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Versa 3 not syncing with my Android phone

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For the past few months my fitbit Versa 3 is not automatically syncing with my android phone. I have followed all the suggestions offered - like force stop the app, clear cache, reboot the watch, everything...it works fine for a day or two and again back to not working. I also have the updated fitbit app Version 3.43.1...Kindly help

 

Moderator Edit: Clarified subject

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@LinziS. Welcome to the Fitbit Community. Thanks for the details mentioned and the troubleshooting performed prior to posting. 

I appreciate the research done. I'd like you to ensure you're following these tips to use your Fitbit app on your Android phone. May I know if you're receiving any error message while syncing? 

Hope this helps. 

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No error messages, just stops syncing after sometime.

 

I tried to re-instal the fitbit app and now it is not connecting to my mobile's bluetooth...

 

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@LinziS. Thank you for getting back. 

I appreciate the procedure followed. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Finding similar problems but will go back to online chat with Fitbit.

Not impressed so far. Nev G

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