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Versa 3 won't reconnect to phone

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‎11-07-2023 21:47

‎11-07-2023 21:47

My Versa 3 has disconnected from my phone and i cannot work out why or how to reconnect it. Please help. Thank you.

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1 REPLY 1

‎11-08-2023 05:44 - edited ‎11-08-2023 05:46

‎11-08-2023 05:44 - edited ‎11-08-2023 05:46

Hi, @JulesAnt welcome to the community, more information would be helpful. The make & model of your mobile phone & its O/S. Check your phone's Bluetooth is on. Absent more information I would suggest you Delete the App from the phone & reset your device (if you can sync do so before these steps) then restart it all.

  1. Sync your device if you can.
  2. On the Fitbit app on your phone, clear the cache & delete the app.
  3. Factory reset your device.
  4. Follow this Video and set it all up again.

I hope this helps but if you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer