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Versa doesn't match with Fitbit app

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‎02-18-2020 15:42 - last edited on ‎02-19-2020 15:15 by Fitbit Moderator

‎02-18-2020 15:42 - last edited on ‎02-19-2020 15:15 by Fitbit Moderator

My versa tracker doesn't match my phone app. What can I do to fix this?

 

Moderator edit: Subject for clarity 

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‎02-19-2020 15:14

‎02-19-2020 15:14

Hello @LGF313, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you with this, can you please expand a little bit about the actual issue you're experiencing? Which information is not matching? When was the first time you experienced this issue and how many times since then? Which Android mobile device are you using too?

 

Looking forward to your reply. Let me know if you have any additional questions.

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