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Versa fitbit not setting up

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‎09-20-2018 08:42 - last edited on ‎09-21-2018 10:31 by Fitbit Moderator

‎09-20-2018 08:42 - last edited on ‎09-21-2018 10:31 by Fitbit Moderator

been having problems with syncing my versa to my Samsung S8.  I completely shut my versa down losing all my information.  I uninstall the app on my phone also.  

The problem is I reinstalled the app on my phone, but the watch has the logo on it blinking and saying to get started download the app and have.  Can you help me please?

 

 

Moderator edit: Clarified subject and format

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‎09-21-2018 10:35

‎09-21-2018 10:35

Welcome to the Forums @Babajean.

 

Thanks for troubleshooting on your own before posting in here. 

 

In this case I'd like to recommend that you try following the steps listed in this help article. They should definitely help out in getting your Versa to set up with your S8. 

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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