09-25-2019 10:47
09-25-2019 10:47
I have tried resetting my phone and Versa, I have factory reset Versa everything I have found in forums I have tried however I am still getting the same message that in order to use notifications my phone needs resetting any help would be greatly appreciated I also have a screen shot of the message I am getting but it won't let me add it here.
09-26-2019 17:24
09-26-2019 17:24
Hi @SunsetRunner. It's nice to have a new member around the Forums!
Thanks for sharing detailed information about the notifications issues you're having, as well for the steps that you've tried prior posting. I've confirmed that your Nokia 5.1 isn't a fully supported device, meaning that it hasn't been optimized to work with the Fitbit app. While we cannot guarantee that its full functionality, let's work on this together. To further investigate, please provide me with the exact error message displayed on the Fitbit app. In the meantime, make sure the Fitbit app is updated to the latest version and check this help article with tips to get the notifications working.
About your other inquiry, you can check this post for instructions to attach a picture in your reply.
I'll be around so keep me posted.