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Versa not receiving notifications with Samsung S8+

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‎12-28-2020 11:06 - last edited on ‎01-05-2021 14:04 by Fitbit Moderator

‎12-28-2020 11:06 - last edited on ‎01-05-2021 14:04 by Fitbit Moderator

Not recieving notifications on versa with samsung galaxy 8+

 

Moderator Edit: Clarified subject

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‎12-28-2020 23:58

‎12-28-2020 23:58

Check your watch has not accidentally got into Do not disturb or sleep mode.

Author | ch, passion for improvement.

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‎01-05-2021 14:04

In response to Guy_

‎01-05-2021 14:04

Hi @Annielou55, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this notifications issue? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

@Guy_ Thanks for your help and the suggestions that were shared.

 

Looking forward to your reply.

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