11-01-2019 13:44
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11-01-2019 13:44
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I have a Samsung Galaxy S7. I can get call notifications. I have turned bluetooth off and on and I have removed and readded the versa which worked for like an hour but now the notifications aren't working again. Very frustrating. Help!

11-03-2019 12:00
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11-03-2019 12:00
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Hi @ErinHalbert. Welcome to the Community Forums.
Thanks for troubleshooting your Versa to get the text notifications working correctly. This shouldn't be happening since your Samsung Galaxy S7 is a compatible device, so let's work on this together. Before anything else, please make sure the Android version and the Fitbit app are updated.
Then, please give a try to the following steps:
- Remove your Versa from the Bluetooth settings.
- Turn off other Bluetooth connections nearby. This is just for this process.
- On your phone's settings, tap on Apps > Fitbit > Storage > Clear cache.
- Go back one screen, tap on force stop and reboot your phone.
- Open the Fitbit app and set it up as a new device.
- Then set up the notifications and monitor it on the next days.
Let me know how everything goes.

