Versa not syncing with Note10+

[DMCKIDSZ55]

I've tried EVERY 'solution' suggested, but my 10 month old Versa will only sync once w/Note10+ after I go through all the gyrations.  I do not have time to do the turn everything off, restart, put Versa on charger,  factory reset, yada, yada,yada for a daily sync. 

In my humble opinion there is a flaw in the product! So I finally resolved my situation.  I ordered a new smart watch! Although I love Fitbit; that is NOT what I'm buying. 

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@DMCKIDSZ55 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features.

I'll be around if you need further assistance. 

[DMCKIDSZ55]

Thank you,  though I am still disappointed. 

[SilviaFitbit]

@DMCKIDSZ55 Thank you for getting back.

I understand your disappointment, we're always working to improve the features offered. I would recommend to continue checking this article which contains all the supported devices. 

I'll be around if you need further assistance.