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Versa not syncing with app since about noon today.

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‎07-06-2018 12:36

‎07-06-2018 12:36

Versa not able to syn with app properly since about noon or a littl after.  Seems like the app is the issue.

 

Anyone else having issues,?

 

Some data is being entered and some isnt.

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3 REPLIES 3

‎07-06-2018 18:35

‎07-06-2018 18:35

I had the same with the Zip and the Charge 2.

A CHALLENGE leads to CHANGE.
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‎07-07-2018 11:10

‎07-07-2018 11:10

My Versa is also not synching properly.  According to the fitbit app, it says my Versa hasn't synced since Thursday. I'm also not getting the current weather, notifications, or anything that my Versa should be getting.

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‎07-07-2018 15:50

‎07-07-2018 15:50

UPDATE: I have gotten my Versa to function properly again. The method I used is less than optimal but it syncs properly again. I performed a full factory reset. Yes, I lost all my  music, and apps, and am going to have to set everything up again, but it works. On the plus side, any information that your Versa may have sent to the app on your phone won't be wiped out. However, everything on the Versa itself is gone. This probably isn't the solution that you're looking for, but it worked, and I personally don't mind setting up my Versa again. I hope this info helps everyone in some way.

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