Versa will not sync to Pixel

[Username026]

I've been trying and tbrying and trying.  This just won't sync.  I'm starting to hate this watch.  Once it gets disco nnnect from the phone, it will NOT SYNC!  I have an Android, pixel phone and this watch is so inconvenient.  I've tried all the methods from turning the Bluetooth on and off, factory reset, etc.  It WILL NOT SYNC! 

Moderator edit: Clarified subject

[SunsetRunner]

Try installing an older version of Fitbit (anything below 2.75)

There seems to be an issue with the current version of the app (see pinned threads) 

[LanuzaFitbit]

Hello  @SunsetRunner. Welcome to the Forums @Username026!

 Thanks for bringing this up and sharing the steps you have tried.

In this case I'd like to ask you a couple of questions to better understand what is going on:

• What Fitbit app version are you running? 
• What Android version is your Pixel on?

In the meantime I'd recommend that you try following all of the steps in this article in the order that they show up. That should help you get your notifications.

Let me know if there are any further questions.

[jeduncan14083]

I have same issue on an iPhone and a pixel . This watch is a joke. Already had it replaced once and it's doing the same thing again. Had I known it would be thet bad I would have sprung for official Android Wear. 

[LanuzaFitbit]

Welcome to the Forums @jeduncan14083.

Let me help you figure out what is going on.

Are you saying that you are experiencing syncing issues with both the iPhone and the Pixel? If so, I'd like to ask some questions:

• What OS is your Pixel running?
• Do you get any error message when you try to sync?

Look forward to your reply.

[NotDigginIt]

I've followed the procedures you posted. I, too, am unable to sync this phone to my pixel.

I've been trying for over an hour with all manner of notification, device and hardware resets. This product appears to be defective.

[NotDigginIt]

Edit: unable to sync this Versa to my Pixel phone.

Latest version of FitBit app installed.

Android version 9.

Security Patch level October 5, 2018.

Uninstalled/reinstalled application.

airplane moded the phone, restarted the phone, restarted the app, restarted bluetooth alone.

Getting fairly frustrated.

[LanuzaFitbit]

Welcome to the Forums @NotDigginIt.

At this moment we have an issue with Android 9 that is causing phones running to not sync. You can click here to read more about it. Any updates will be posted in there.

Feel free to reach out with any further questions.

[NotDigginIt]

Thanks very much 🙂

[sarvjeet]

Please see if this solution helps you: https://sarvjeets.blogspot.com/2019/03/fitbit-versa-sync-issues-with-pixel-2.html

[Lopoz59]

I don't know what version I am running on my pixel. Sometime I get a run of text messages from my pixel 2 but not consistently.

I just can't sync consistently