02-11-2019
15:57
- last edited on
02-12-2019
05:05
by
LanuzaFitbit
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SunsetRunner
02-11-2019
15:57
- last edited on
02-12-2019
05:05
by
LanuzaFitbit
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I can't get my Fitbit Versa off the page with the languages and my Fitbit Versa won't connect to my LG Stylo 4 plus
Moderator edit: Clarified subject

02-12-2019 05:05
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02-12-2019 05:05
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Welcome to the Forums @SunsetRunner.
Let me help you figure out what is going on.
This might be happening because the Stylo 4 is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.
As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps with the setup.
If none of the above works, you could try to use a computer or another mobile device to try and sync your Fitbit to your account. Click here to get instructions on how to set up with other devices.
Let me know if you have any further questions.

02-14-2019 22:02
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SunsetRunner
02-14-2019 22:02
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02-15-2019 19:01
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02-15-2019 19:01
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Hi how'd you get it to work I have an LG stylo 2

02-17-2019 09:56
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02-17-2019 09:56
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Hello @SunsetRunner. Welcome to the Forums @Bettian.
@SunsetRunner Glad to read that you got it to work. Please do share what steps you took to get it working if you have the time.
@Bettian If you have not, please try the steps I shared above. They should definitely help in getting it all to work properly.
Look forward to your reply.

09-05-2019 08:23
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09-05-2019 08:23
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please tell us how you got this to work, I am having a terrible time and my VERSA now is a small paperweight.
they had me factory reset my fitbit and now i can not get it to work at all
thank you

09-06-2019 05:38
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SunsetRunner
09-06-2019 05:38
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it because so much money and they stop working after a while
--
Sent from georgia IPhone7plus

