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Versa won't delete old messages

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‎01-26-2019 13:18

‎01-26-2019 13:18

My fitbit versa wont delete old messages dating back 3 weeks ago. I'm not sure why do I need to set the machine back to factory settings?

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4 REPLIES 4

‎01-27-2019 08:27

‎01-27-2019 08:27

Welcome to the Forums @SKash87.

 

Thanks for bringing this up!

 

Please know that our team is aware of the situation and it is being looked into. For the time being I'd recommend that you restart your Fitbit following the steps listed in this help article. That should clear the notifications if they won't go away.

 

Let me know if there is anything else that I can help you with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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0 Votes

‎04-01-2019 20:10

In response to LanuzaFitbit

‎04-01-2019 20:10

Hello, How do I delete the messages?  Have they fixed the bug?  This is very backward technology.  Hoping for the positive response.

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0 Votes

‎04-02-2019 09:10

In response to dixitp

‎04-02-2019 09:10

Welcome to the Forums @dixitp.

 

Thanks for posting and sharing your thoughts on the matter.

 

As indicated above, out team is looking into this situation and for the time being you can have the messages go away by restarting your Fitbit. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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0 Votes

‎11-03-2019 09:40

In response to LanuzaFitbit

‎11-03-2019 09:40

This is still an issue. Are they really trying to fix this 'bug's after a year you would think it would have been resolved.  😞

Christianna
Best Answer