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Versa wont sync to phone

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‎10-02-2019 15:47

‎10-02-2019 15:47

I have looked up things and tried everything and I cant.get it to sync to my phone. 

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‎10-02-2019 15:57

‎10-02-2019 15:57

Hi @Dlutz1992  you try a restart of the Fitbit? Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎10-02-2019 16:08

In response to Odyssey13

‎10-02-2019 16:08

Yes I have tried to restart. I have as S9. It was synced before and one day the time was 20 minutes behind. So I tried to sync it to update it and it wouldnt find it. So I uninstalled the app and reinstalled and still nothing. I've done all the things with bluetooth on my phone and none of it is working. 

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‎10-02-2019 16:17

In response to Dlutz1992

‎10-02-2019 16:17

I'll move this over to the Android section of the forum, for more relevant responses. I know Android users will be getting app version 3.7 at some point, as it rolls out to us. I just got mine this evening.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-02-2019 17:15

In response to Odyssey13

‎10-02-2019 17:15

Thank you

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