10-15-2016 13:41
10-15-2016 13:41
Answered! Go to the Best Answer.
Best Answer10-15-2016 18:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-15-2016 18:42
@mkeller make sure you send in those crash repprts, Fitbit does monitor them.
So what can be tried,
Try clearing your Fitbit app cache
Log out/in
Clear the Fitbit apps data
Uninstall Fitbit and then install a fresh copy.
I had a crash of the Fitbit app today but it was when I switched to the app.
Best Answer10-15-2016 18:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-15-2016 18:42
@mkeller make sure you send in those crash repprts, Fitbit does monitor them.
So what can be tried,
Try clearing your Fitbit app cache
Log out/in
Clear the Fitbit apps data
Uninstall Fitbit and then install a fresh copy.
I had a crash of the Fitbit app today but it was when I switched to the app.
Best Answer10-15-2016 20:28
10-15-2016 20:28
Best Answer10-17-2016 16:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-17-2016 16:52
@mkeller Have you tried uninstalling and then reinstalling the app? I recommend doing that if not already done.
Best Answer10-17-2016 17:00
10-17-2016 17:00
Best Answer10-18-2016 14:47
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-18-2016 14:47
@mkeller Awesome! Thanks for taking the time to update me, I greatly appreciate it.
Best Answer