Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Version 2.35 crashing

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.
When I press the tile to view my run from today (the icon has the running person), the app crashes. I'm running Android 6.0.
Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@mkeller make sure you send in those crash repprts, Fitbit does monitor them. 

 

So what can be tried, 

Try clearing your Fitbit app cache

Log out/in

Clear the Fitbit apps data

Uninstall Fitbit and then install a fresh copy. 

 

I had a crash of the Fitbit app today but it was when I switched to the app. 

View best answer in original post

Best Answer
0 Votes
5 REPLIES 5

@mkeller make sure you send in those crash repprts, Fitbit does monitor them. 

 

So what can be tried, 

Try clearing your Fitbit app cache

Log out/in

Clear the Fitbit apps data

Uninstall Fitbit and then install a fresh copy. 

 

I had a crash of the Fitbit app today but it was when I switched to the app. 

Best Answer
0 Votes
Thanks for the suggestions, and I have been sending in the crash reports.
Best Answer
0 Votes

@mkeller Have you tried uninstalling and then reinstalling the app? I recommend doing that if not already done.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes
Logging out and back in seemed to do the job.
Best Answer
0 Votes

@mkeller Awesome! Thanks for taking the time to update me, I greatly appreciate it.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes