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Version 2.93 on Honor 7x, Notification not working

ANSWERED
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‎05-22-2019 14:42 - last edited on ‎05-23-2019 06:57 by Fitbit Moderator

‎05-22-2019 14:42 - last edited on ‎05-23-2019 06:57 by Fitbit Moderator

Honor 7x

Android - 8.0

Service Notification not working, no matter how many times you restart

 

 

Moderator edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎05-23-2019 07:01

‎05-23-2019 07:01

Welcome to the Forums @emarin.

 

Thanks for listing the details of your set up and trying to restart to get the notifications to work.

 

It is possible that this is happening because the Honor 7x is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.

 

As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps for the notifications.

 

Perhaps you could support this suggestion to add the Honor 7x to the supported devices list. You can comment on it or vote for it to show your support. If you do decide to visit that board be sure to read the FAQ to better understand how it works.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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1 REPLY 1

‎05-23-2019 07:01

‎05-23-2019 07:01

Welcome to the Forums @emarin.

 

Thanks for listing the details of your set up and trying to restart to get the notifications to work.

 

It is possible that this is happening because the Honor 7x is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.

 

As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps for the notifications.

 

Perhaps you could support this suggestion to add the Honor 7x to the supported devices list. You can comment on it or vote for it to show your support. If you do decide to visit that board be sure to read the FAQ to better understand how it works.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes