help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Water consumption wrong

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2019 01:51

‎01-07-2019 01:51

Just started using Fitbit and yesterday my water consumption was correctly given but on waking this morning it gives me having consumed over twice my allocated quota. I have had one cup of tea! 

Best Answer
6 REPLIES 6

‎01-08-2019 06:55

‎01-08-2019 06:55

@Sherry777 A warm welcome to our Community! Sorry to hear that your water consumption is showing incorrectly on the Fitbit app. Try logging out from the app, restart your phone and log back in. Also make sure that the tracker restarted normally past midnight (check that the other stats are normal). Finally see your water consumption historical logs and see if this information is reflected there.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎01-08-2019 10:10

In response to AlvaroFitbit

‎01-08-2019 10:10

Well it's showing I haven't drank anything today so I closed app and phone
but still no change. It's also saying I have over 1,400 calories left from
my 1,500 quota and I have eaten far too much today so that is totally
inaccurate. I don't have the time or patience to keep restarting app and
phone particularly as it didn't even do anything. I think I will try and
get refund as my old trustee pedometer worked perfectly without the frills.
If the frills worked great but they don't.
Best Answer

‎01-08-2019 10:33

In response to Sherry777

‎01-08-2019 10:33


Click on food and make sure all the food you ate today is showing and with the correct calories.  If any item is showing the wrong calories click on the + sign in the top right corner and locate that food in either your frequent or recent list and click it then update the calories and other data and make sure you click save.  If the items aren't showing at all try logging them in again.

Best Answer
0 Votes

‎01-08-2019 11:04

In response to SunsetRunner

‎01-08-2019 11:04

Ok that has helped. I still have nothing showing in my drink for today. I
thought it recorded it automatically but if I have to go in and say how
much I have drank today it seems a bit pointless to me. I don't have to
tell it how many steps I have taken so why with drink. Drink worked first
day but then jumped to saying I had drunk 2.5 ltrs in the night. Now it
says I have drunk nothing all day. Wrong. Too much effort.
Best Answer
0 Votes

‎01-08-2019 14:59

In response to Sherry777

‎01-08-2019 14:59

No you have to tell it, just like what you eat.  

Best Answer
0 Votes

‎01-08-2019 17:43

In response to SunsetRunner

‎01-08-2019 17:43

But I have set my daily water quota at 1.5ml. I assumed that was then read
Monday to Sunday. There is no point me putting in my daily consumption
every day! I can see that myself. I really don't think it's worth all the
effort. More trouble than it's worth imo.
Best Answer
0 Votes