Water logging function has a glitch

[Saskia99]

The dashboard waterlogging function on app on android phone is showing that Monday had 0 water intake which is not accurate. Also it has added a day so although today is Thursday it is recording today's water intake as Friday. Tried reinstalling but same problem remains.

[Saskia99]

HI Lanuza, it is just as problematic, perhaps worse. I tried to add to my water intake for yesterday and it logged it for today. I have actually had to start using another app for water intake as need to have an accurate log for health reasons. I would far prefer to be able to do everything on fitbit so am keen to find a solution. Thanks for trying to sort this. 

[heiditc]

Hi Lanuza, the water is still being logged for the next day. I tried using the quick add feature but when I click on 'today' it takes me to tomorrow and shows no water logged. To see today's log I have to click on the previous line (except they all say today). Hope this makes sense. I have also started using another app for the time being but would obviously prefer this feature to be fixed. Thanks

[KatjaKat]

This just started happening to me today. Every time I click to view the day's intake or add something another line saying 'Today' is added. Most disappear when I exit the app but then the same thing will happen the next time. I think things are being logged but I'm unsure for which day as the display is completely out of whack. I have a Samsung Galaxy S6 running all the latest updates for that phone.

[Hayilsz]

I have just purchased a fitbit inspire and my water log is doing the same as Saskia99 where the water log comes in the say after and not the day of consumption. I have a Samsung S9 all updated and have the latest version of the fitbit app version 2.93. Not to sure why this is happening as i have had a fitbit in the past with no hassles on the water intake part of the app until now. If i log in water for today it will come up under tomorrows date which is a hassle.

[LanuzaFitbit]

Hello everyone! 

Thanks for letting me know that you are all experiencing this situation. I'd like to take a closer look at what is going on.

If you have not, please share the following details:

• The model of the phone that you are using.
• The App version that you are running.
• The Android version that you phone is on.
• When did this start happening.

All of that information will be useful to better determine what could be going on.

Let me know if you have any other questions.

[Hayilsz]

Hi Ya. I have added in all information below. Let me know if you need anything else.

The model of the phone that you are using:

Now using a Samsung Galaxy S8. Model Number SM-G950F

The App version that you are running:

Fitbit: Version 2.94 updated on 22/05/2019

The Android version that you phone is on:

Android version: 9

When did this start happening:

As soon as I purchased my Fitbit inspire HR and uploaded the app last week. 

Location is NZ and i have checked the settings to make sure the app is in NZ GMT.

[LanuzaFitbit]

Hello @Hayilsz.

Thanks for your reply and for sharing all of those details! 

They will certainly be useful so that we can determine what could be happening. As soon as we have any updates on the matter we will post about it and let everyone know.

Please feel free to reach out with any further questions.