05-11-2023
03:20
- last edited on
05-11-2023
11:08
by
RodrigoMFitbit
05-11-2023
03:20
- last edited on
05-11-2023
11:08
by
RodrigoMFitbit
Hi,
The weather app on my Versa 4 sometimes fails to refresh and update itself. This problem can be solved my force stopping the Fitbit app and then turning location permission for Fitbit app off then toggle it back on and sync the device fixes the weather app refresh issue for awhile.
Hopefully this is a bug that could be fixed?
Thanks
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
05-11-2023
11:12
- last edited on
11-15-2023
04:43
by
MarreFitbit
05-11-2023
11:12
- last edited on
11-15-2023
04:43
by
MarreFitbit
@SunsetRunner Nice to see you again in the forums! I will be happy to help you with the weather app on your Fitbit device.
Thanks for your initiative to solve this on your own. What you are doing basically refreshes the connection. It seems that the connection between Android app and the weather app on your device is interrupted. I recommend you take a look at the following article: How do I troubleshoot apps on my Fitbit device?. Here you find troubleshooting tips. Make sure that your Fitbit app is allowed to run in the background: Why does the Fitbit app need to run in the background on my Android phone?. Else the app will be stopped and no longer communicate with your device.
05-11-2023
11:12
- last edited on
11-15-2023
04:43
by
MarreFitbit
05-11-2023
11:12
- last edited on
11-15-2023
04:43
by
MarreFitbit
@SunsetRunner Nice to see you again in the forums! I will be happy to help you with the weather app on your Fitbit device.
Thanks for your initiative to solve this on your own. What you are doing basically refreshes the connection. It seems that the connection between Android app and the weather app on your device is interrupted. I recommend you take a look at the following article: How do I troubleshoot apps on my Fitbit device?. Here you find troubleshooting tips. Make sure that your Fitbit app is allowed to run in the background: Why does the Fitbit app need to run in the background on my Android phone?. Else the app will be stopped and no longer communicate with your device.