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Weekend Warrior not updating

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I have almost 11000 steps but Weekend Warrior is stuck at 7000ish? Anyone else having this problem?
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5 REPLIES 5

It's nice to see you around the Community @Cola Smiley Very HappyBelow are possible reasons for this issue: 

1. Your steps have fully synced to our database but you're not viewing the mobile app dashboard in Live Data Mode. (Live data mode would show the word "connected" under your tracker tile). 
2. You manually logged an activity. Steps from manually logged activities do not count toward challenges; only steps recorded by your tracker or MobileTrack are counted toward challenges. 
3. You used MobileRun to track GPS data with your app. Only steps recorded by a tracker or MobileTrack are counted toward challenges. 
4. All challenge participants are not in the same time zone. 

I also recommend waiting 15 minutes after syncing your Fitbit data to see if your challenge updates.

 

Keep me posted sweetie! 

Maria | Community Moderator, Fitbit


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Oh. #2 is why then because the app refused to save my run/walk. I could see the map behind it had tracked correctky but the pop up insisted I hadn't moved from the same spot and a couldn't close the pop up so I disappointedly added it manually. 😞
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Is the first time you had this issue with your activity @Cola

Maria | Community Moderator, Fitbit


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Yes. Possible it was the update. I'll follow up tomorrow if it happens again or not.
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Totally @Cola Smiley Very Happy, keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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