help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weekly, monthly goals not showing in app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-22-2025 10:57

‎05-22-2025 10:57

Steps, miles distance not showing in app for week, month and year. Wheel just going round and round

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-22-2025 11:09 - edited ‎05-22-2025 11:11

‎05-22-2025 11:09 - edited ‎05-22-2025 11:11

Hi @Betyl2928 and welcome back to the forums. 

I appreciate your messages and feedback about this situation regarding this issue. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers. 

You may need to try uninstalling and reinstalling the application again to see the desired results. It's worth a try. 

There should be no loss of information as long as you sync your devices beforehand.

Please remember to: 

  1. Logout. 
  2. Uninstall.
  3. Reinstall. 
  4. Login.

All your feedback is more than welcome and useful for our developers (they are aware of this issue and working on a fix). 

I'll be posting here any updates about this situation. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA

View best answer in original post

Best Answer
2 REPLIES 2

‎05-22-2025 11:09 - edited ‎05-22-2025 11:11

‎05-22-2025 11:09 - edited ‎05-22-2025 11:11

Hi @Betyl2928 and welcome back to the forums. 

I appreciate your messages and feedback about this situation regarding this issue. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers. 

You may need to try uninstalling and reinstalling the application again to see the desired results. It's worth a try. 

There should be no loss of information as long as you sync your devices beforehand.

Please remember to: 

  1. Logout. 
  2. Uninstall.
  3. Reinstall. 
  4. Login.

All your feedback is more than welcome and useful for our developers (they are aware of this issue and working on a fix). 

I'll be posting here any updates about this situation. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
Best Answer

‎05-26-2025 02:52

In response to MarioSFitbit

‎05-26-2025 02:52

Thank you it worked 

Best Answer