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Weekly, monthly goals not showing in app

yesterday

yesterday

Steps, miles distance not showing in app for week, month and year. Wheel just going round and round

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yesterday - last edited yesterday

yesterday - last edited yesterday

Hi @Betyl2928 and welcome back to the forums. 

I appreciate your messages and feedback about this situation regarding this issue. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers. 

You may need to try uninstalling and reinstalling the application again to see the desired results. It's worth a try. 

There should be no loss of information as long as you sync your devices beforehand.

Please remember to: 

  1. Logout. 
  2. Uninstall.
  3. Reinstall. 
  4. Login.

All your feedback is more than welcome and useful for our developers (they are aware of this issue and working on a fix). 

I'll be posting here any updates about this situation. 

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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