help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weight chart incorrect information

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-17-2020 09:13 - last edited on ‎07-17-2020 17:57 by Fitbit Moderator

‎07-17-2020 09:13 - last edited on ‎07-17-2020 17:57 by Fitbit Moderator

If I log into my account on the website, I find my weight is recorded accurately for my entire history. But if it look at the history  charts on the app, it looks like there was a very high (for me!) weight entered at some point many months ago.

 

Now that I am trying to get to a healthier weight, this is making it harder for me to see if I am making progress. What is going on?

Screenshot_20200717-110731.png

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎07-17-2020 17:27 - edited ‎07-17-2020 17:34

‎07-17-2020 17:27 - edited ‎07-17-2020 17:34

It looks like your actual weight hasn't change.

Best Answer
0 Votes