11-22-2024
04:48
- last edited on
12-04-2024
11:38
by
LizzyFitbit
11-22-2024
04:48
- last edited on
12-04-2024
11:38
by
LizzyFitbit
With the installation of this new update, why is all history being either deleted or not displayed? For example I am a 9-year Fitbit member and my weight data is no longer available prior to the last 2 years. I enjoy looking at trends seeing where I've been and where I am at. But this information is no longer displayed when changing time ranges.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
05-21-2025 12:18
05-21-2025 12:18
Same. I've been tracking in Fitbit since June, 2013. And when I go to "All Time" in the Android app, it says "Since Nov 19, 2015" and nothing is displayed before that -- 2014 and 2013 show "no weight logged."
05-24-2025 06:34
05-24-2025 06:34
I've just updated the fitbit app and all of my weight data since 2015 has been completed wiped, I've tried everything to get it back but am getting nowhere.
05-24-2025 15:39
05-24-2025 15:39
Exactly the same for me. Why does Fitbit no longer know what happened before Nov. 19, 2015? It's annoying.
05-25-2025 10:13
05-25-2025 10:13
On my iPhone there is no option under apps/fitbit/storage for “clear cache”