Weight data in app doesn't sync with Fitbit.com

[MrPuma]

A problem that popped up for me:

Everytime I add a new weight in the Android app it does NOT sync with my Fitbit.com Dashboard.

That is a problem as other apps I have rely on or need the weight data from the Fitbit.com Dashboard.

Do not w

Please fix. All other data is synced properly.

Moderator edit: Clarified subject

[LanuzaFitbit · Accepted solution]

Hello @MrPuma.

I apologize for the delay in my response. Thanks for bringing this up and sharing that all of the other data is correct on both ends.

My recommendation in this case would be that you log out of your account on both ends and then log back in. That should force everything to be reloaded from the servers and should get all information to display properly.

Let me know if you have any further questions.

[MrPuma]

That worked!

Thanks a lot.

[LanuzaFitbit]

Hello @MrPuma.

I apologize for the delay in my response. Glad to read that the steps I shared did help you out. 

If you have the time, be sure to visit one of our Discussion boards. Lots of different topics to talk about with other users. Perhaps something in there will pique your interest.

Let me know if there are any further questions.