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Weight graph y axis ranges are way off

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Hi,

 

the first graph that shows the weight trend for 30 days (with previous logs at the bottom) is correct,

 

the problem is when opening the drill down graphs to show weight per week/ month / 3month / year then the y-axis range is calculated on all-time min/max weight  (from the beginning) which makes the line almost a straight horizontal lineSmiley Frustrated.

 

you should include max/min weight for the period selected only (probably the same way your doing the first graph)

 

I am on Andriod 7.0 and the Fitbit app is up to date

 

 

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@mshbeab  I moved your post to the Android forum.  I think your problem will get better attention here.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hi there @mshbeab, thanks for bring this issue to my attention and thank you @LZeeW for relocating the post to the correct board.

 

I was reviewing what you wrote in the other thread and here @mshbeab regarding "Y" axis ranges. in this case just to clarify, this is not related to he issue with zooming the graphs; at the moment we are reviewing the causes to determined if is a glitch or not.

 

In the scenario you have mentioned here, I appreciate for looking deep into the graph details and for your feedback. I'll relay this information to our teams, since at the moment this is the way the Fitbit app is intended to work

 

We're always working to make improvements to the Fitbit app. So keep an eye open for future updates!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Did this every get looked into?  I've had the same problem for as long as I've been using the app.  I'm on a nexus 6 with the latest version of the fitbit app and android.  Below is a screenshot of what the preview graph looks like on my device for the lean vs fat screen, but it looks the same for all the preview graphs.  I have daily data recordings for over 6 months, so this is not correct. 

 

Screenshot_20180325-065901.png

 

 

 

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Hello there @bdylan, thank you for visiting this post and thank you for sharing a screenshot to provide more context of the issue you are experiencing. This is related to the scale used to visualize the graph and as I mentioned earlier, this graph is just to give a basic graphical view of your achievements, which means it was intended in the development.

 

I understand this is important and thank you for all the attention and bring this issue to our attention. At the moment I haven't received more updates to share on this thread. 

 

If something new arise, rest assure I will let you all know more details.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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I find it odd to think that this view is intended, but I'll just continue using the web version until I can buy another product or until this issue is fixed.  As an aside, this view looks correct (takes up the whole graph rather than just a percentage of the right side) on the iphone version. 

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+1. This is a UI bug that makes the Android+Aria combo a bad user experience. Please fix it.

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