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Weight log error

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‎03-21-2020 11:39 - last edited on ‎04-21-2020 12:32 by Fitbit Moderator

‎03-21-2020 11:39 - last edited on ‎04-21-2020 12:32 by Fitbit Moderator

Weight shows amount lost or gained. Want actual weight to show not amount lost/gained. Can see weight if I go into it but want it to show on top. Keeps changing from actual weight to loss/gain. How do I set this?

 

Moderator edit: Subject for clarity 

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‎04-21-2020 12:31

‎04-21-2020 12:31

Hi @Disigm, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Android device are you using to log your weight? When was the first time you experienced this issue and how many times since then? If you haven't already done so, please try the following steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Keep me posted. 

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