Dear Fitbit community,
Since last Friday I started experiencing exceptionally large errors after logging runs and walks with my Fitbit Charge 2. GPS was connected throughout the runs/walk, the maps logging my locations were pinpoint accurate, the time I was active was also correct. However, the distance that I walked/ran was not. Last Friday, I ran 5.94 km in 37 min. After drawing the exact route in Strava route planner, the route was 6.15 km, an error of 3.25% (calculation: ((6.15-5.94)/6.15)*100%)), which I find respectable. However, Sunday I did a walk of 6.06 km according to Fitbit, which was 7.17 km according to the route planner. An error of 15.48%! The same day, I did a run, which resulted in a distance discrepancy of 18.66%! For both routes, the GPS tracked my route to pinpoint accuracy, the time was correct. For my run, this resulted in a pace that was way off.
How can it be that Fitbit tracks the route correctly, but basically puts the KM-waypoints in the wrong place?
Please help, because I want to go back to tracking my training with the accuracy you've made me accustomed to!
Thanks,
Bram
