When does the OnePlus will work correctly with Fitbit?

[Alelimas]

How much time until the OnePlus 6 to be a compatible device for Fitbit? 

[SunsetRunner]

Hi @Alelimas. Unfortunately Fitbit does not release that information ahead of time. 

[Alelimas]

So, if I buy a Charge 3 it might not work? 

[SunsetRunner · Accepted solution]

I can’t say for sure, @Alelimas. But here is an option. Purchase the Charge 3 from a store that offers a good return policy. Then try it out. You can always return it. What happens in many cases with unsupported phones is that some or most of the Fitbit features will work, but not all. After trying it out, you can then decide if “some/most” is enough for what you want from a Fitbit. 

Hope this helps a little.

[Lilbiddy]

Sorry @SunsetRunner that's not much of a solution when you have people on this forum saying that their fitbit used to work until a phone or fitbit update stopped it. I expect equipment to last a little longer than the guarantee or store returns policy, especially at fitbit's prices.

[Alelimas]

I agree with you

[Crazy-Fritter]

Carol-B gave some very good advice... she's right about fitbit trackers working on way more phones than fitbit has on their compatible list. If you really want to try a charge 3 I would take her advice 😉

Fitbit does have issues with their app, and that's something you have to keep in mind when considering buying one of their trackers.......if that's something you don't want to deal with then you should probably buy a different brand of tracker.

I'm pretty tech savvy, and have been able to work around the app issues, and for the last few years and multiple trackers I haven't had any problems..... my trackers have worked great.

[LanuzaFitbit]

Hello @Crazy-Fritter, @Alelimas, @Lilbiddy and @SunsetRunner.

Thanks for sharing your thoughts, feedback and ideas everyone! 

@Alelimas At this moment we do not have any details of when we can expect that to happen but we'll surely add it to the list as soon as we can. 

Users that have phones that aren't on the list have mentioned that following the regular troubleshooting steps has helped them, so I'd say it is worth a try. It is certainly not a solution but it is a workaround. Another workaround could be to use a different device, like a computer. You can get specific steps on how to sync with different devices by clicking here.

Let me know if you have any further questions.