11-08-2019 02:35
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Jogger
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11-08-2019 02:35
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Trying to sync and receive message
Can not fine device.
Never had this problem before.
I cleaned fitbit but still the same message help
6148000851

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11-08-2019 02:38
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11-08-2019 02:38
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The usual things to try when you get syncing issues are:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

