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When will LG LM-V405UA be supported?

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‎04-30-2019 10:01

‎04-30-2019 10:01

I have an LG V40 that does not work with FitBit.  Why? When?

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1 REPLY 1

‎05-01-2019 11:55

‎05-01-2019 11:55

@JimmyJimmy Welcome! Thanks for being part of our Community! 

 

I will assist you syncing your Fitbit device with your phone.  As you mentioned your phone doesn't show as compatible and we don't have a timeframe to add it but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can find additional suggestions here.

 

Let me know how it goes.

Alvaro | Community Moderator

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