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Why won't my instagram account work?

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‎09-22-2018 03:01 - last edited on ‎09-23-2018 09:00 by Fitbit Moderator

‎09-22-2018 03:01 - last edited on ‎09-23-2018 09:00 by Fitbit Moderator

 

My intagram account will not refresh and continues to tell me to check my internet connection although I know i have a connection?? I've tried turning off my phone, redownloading the app exc but nothing will work... And know when I attempt to just log in it says the server is busy or some bull ****. I ave even tried to log on on my comletely Seperate devise (iPad) which also doesn't work?? 

 
Moderator edit: Removed spam
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‎09-23-2018 09:01

‎09-23-2018 09:01

Hello @kellygirardi.

 

Please keep in mind that this is for Fitbit and not for other apps. In this case I recommend that you contact Instagram directly or try to perform some general troubleshooting steps like restarting your phone.

 

Feel free to let me know if you need assistance with your Fitbit app.

Lanuza | Community Moderator

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